FEC Leadership – Privacy Policy
FEC Leadership is committed to protecting your privacy and handling your personal information
responsibly and transparently in accordance with the UK GDPR, the Data Protection Act 2018,
and applicable privacy laws.
1. Who We Are
FEC Leadership provides executive coaching, leadership development, transformation programmes,
MBTI-related services, business consultancy, wellbeing guidance, fitness support, workshops,
and educational content.
2. Information We Collect
We may collect personal information including your name, email address, telephone number, billing details, company information, questionnaire responses, booking information, communications, and any information voluntarily provided during coaching or consultancy engagements.
3. Health & Sensitive Information
Where voluntarily disclosed, we may process limited health, wellbeing, or personal development information relevant to coaching, fitness, or wellbeing services. Such information is handled with appropriate confidentiality and safeguards.
4. How We Use Your Information
Your information may be used to:
- Deliver coaching and consultancy services
- Manage bookings and scheduling
- Process payments and invoices
- Provide programme materials and resources
- Improve client experience and services
- Send newsletters, updates, or marketing communications
- Meet legal and regulatory obligations
5. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Consent
- Contractual necessity
- Legitimate interests
- Legal obligations
6. Data Storage & Security
We take reasonable technical and organisational measures to protect your information. Data may be stored using secure cloud platforms, CRM systems, email systems, scheduling platforms, or payment processors.
7. Third-Party Providers
We may use trusted third-party providers including payment processors, scheduling systems, CRM platforms, assessment platforms, analytics tools, and video conferencing software. These providers maintain their own privacy policies and security standards.
8. Confidentiality
Information shared during coaching or consultancy engagements will be treated confidentially except where disclosure is required by law, safeguarding obligations arise, or there is risk of harm to yourself or others.
9. Marketing Communications
You may receive newsletters, updates, or promotional communications where you have opted in or where lawful basis exists. You may unsubscribe at any time.
10. Cookies & Analytics
Our website may use cookies and analytics technologies to improve website performance and user experience. Please refer to our Cookie Policy for further details.
11. Data Retention
We retain personal information only for as long as reasonably necessary for operational, contractual, legal, regulatory, or professional purposes.
12. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
13. International Transfers
Where data is transferred internationally through third-party platforms or service providers, reasonable safeguards will be implemented where required.
14. Children’s Privacy
Our services are generally intended for adults and professionals. We do not knowingly collect personal information from children without appropriate consent.
15. Changes to This Policy
We reserve the right to amend this Privacy Policy from time to time. Updated versions will be published on the website.
16. Contact
For privacy-related enquiries, requests, or concerns, please contact FEC Leadership through the official website.